We reserve the right to cancel an order in case the order request is not acceptable to us. Upon such cancellation, we will give you full refund. Any such cancellation shall be at the sole discretion of Shirin and you will have no right to contest the same. The reasons for cancellation could be due to non-availability of the Product/s, inaccuracy in Product or pricing information or due to reasons of any fraud or wrong usage of payment mechanism adopted by you. Any cancellation will be intimated to you by us over phone or mail.

In the event you desire to cancel any order, then, such cancellation must be done prior to the dispatch of the Product/s to you. Once dispatched, we will not accept any cancellation request from your end. Please call us or email us at jewelsshirin@gmail.com to notify us about the cancellation.

If you cancel part of the order, shipping charges will not be refunded.

If the order is cancelled by us, lost or un-delivered to your preferred location, we will provide you full refund including shipping charges.

In all monetary refunds, we reserve the right to choose the mode of refund. The refund payment will be made by way of online transfer as per our preference within 7 days after confirmation from us. Confirmation is subject to quality confirmation and acceptance by us as per policy. The money amount refunded will be amount what is paid to us after discounts/ promotions.

For any further queries regarding cancellation/refunds, please email us at : jewelsshirin@gmail.com

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